Reference

How We Handle Your Account Information

We collect what we need to run your account — login credentials, wallet details for bKash, Nagad, Rocket deposits, and transaction history. Everything stays within our platform architecture; we don't sell your data or share it with third parties for marketing.

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876bat How We Handle Your Account Information
DATA SAFEGUARDS

Security and Retention Practices

We encrypt wallet transactions, hash login credentials, and log session activity to protect your account. Transaction records stay on our servers as long as your account is active, plus a retention window for dispute resolution and regulatory requirements where applicable. You control access through your password and OTP verification.

Encrypted Transactions

Every bKash, Nagad, and Rocket deposit you make passes through SSL encryption so payment details aren't visible in transit. We store transaction IDs and amounts, not your full wallet credentials. Withdrawals trigger the same encrypted flow plus account verification.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to track which lobby sections get the most traffic. You can block or delete cookies in your browser settings; blocking session cookies will log you out after each visit.

Data Retention

Your account profile, wallet history, and game logs stay active as long as your account is open. If you close your account, we retain transaction records for a compliance window, then delete personal identifiers. Contact support to start account closure and data deletion.

Your Rights

You can request a copy of your data, correct errors in your profile, or ask us to delete your account entirely. These rights depend on local law in eligible regions. Reach out through live chat or email with your account details to begin any request.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, request corrections, or ask about our retention schedule, contact our support team directly. We'll walk you through account-access requests and deletion procedures. Live chat and email are both open for privacy inquiries.

Team online

Live Chat

Open the chat widget in the bottom corner of any page and tell the agent you have a privacy or data-access question. They'll pull your account details and explain what we store, how long we keep it, and how to request changes or deletion.

Email Support

Send your data request or privacy question to our support email. Include your registered mobile number and account username so we can verify ownership before sharing any personal information. We typically respond within one business day.

Account Settings

Log in and navigate to your account settings panel to review the personal information we display — mobile number, wallet history, and session logs. You can update your contact details there; for full data export or deletion, contact support directly.

Privacy Policy FAQ

We collect your mobile number, a password you create, and device information during registration. When you deposit via bKash, Nagad, or Rocket, we log the transaction ID, amount, and timestamp. That data powers account verification, payment processing, and support requests.

We don't sell your data to advertisers or data brokers. We may share information with payment processors to clear your deposits and with legal authorities if local law requires disclosure. Your game history and wallet details stay within our platform.

Transaction logs stay active as long as your account is open, plus a retention window after closure for dispute resolution and compliance. If you close your account and request deletion, we remove personal identifiers once the retention period ends. Contact support for specifics.

Yes, if you're in an eligible region. Contact our support team through live chat or email with your account details. We'll verify ownership and send you a copy of the personal information we hold — login history, wallet transactions, and profile data.

Log in and contact support through live chat or email, then tell them you want to close your account and request data deletion. We'll walk you through account closure, withdraw any remaining balance, and schedule data deletion after the compliance retention window.

We use session cookies to keep you logged in and analytics cookies to track lobby usage. You can block or delete cookies in your browser settings. Blocking session cookies will log you out after each visit; blocking analytics cookies won't affect your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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